Job Posting: Guest Relations

Published By on May 29th, 2018 in Jobs

Based in South River, Ontario our Guest Relations team responds to guest inquiries and processes registrations.

Job Title: Guest Relations

Role: Full time

Location: Our Office @ 100 Ottawa Avenue, South River, Ontario.

Start Date:  Late June or sooner.

Northern Edge Algonquin

We provide experiences in nature that help us rediscover ourselves, empower one another and restore our connection to the earth.

“The Edge” is a nature retreat & awareness centre located on Kawawaymog Lake, on the edge of Algonquin Park.  We offer year-round experiences including yoga retreats, canoe trips, nature retreats, shamanism retreats, executive team building events, experiential education field trips, adventure and experiential tourism training programs and more.  Comfortable cabin accommodations, delicious meals, programs, and activities are always included.

The Job:

The Edge guest relations team is at the forefront of customer service and represents the Edge in the best possible light. He or she is usually the main person to communicate with guests.  In the case of individual and small groups of travelers, the guest relations team is often the only point of contact with our guests prior to, and after the experience at the Edge.

The guest relations team provides guests with above-and-beyond, timely communications to ensure the guest experience will be worth remembering. The position ensures that guests are happy from the moment they inquire, sometimes, continuing to provide superior customer service after the guests are long gone.

What you’ll do:

What you have:



$14 – $16/hour based on experience.


Work Hours:

Monday – Friday, 9am to 4:30pm.


Recruitment Process:


Northern Edge Algonquin:

To apply send resume to: [email protected]

Toll Free:  1.888.383.8320

How are retreats affected by COVID-19?

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