Published By Tim Lucier on May 14th, 2020 in Edge Insider
August 7 Update:
We’ve set up a whole webpage to give you detailed information about our new policies and procedures. Check it out here!
May 25 – Safety & Well-being
We look forward to welcoming you back to our nature retreat soon, and although the experience will be a bit different, providing you with a safe, enjoyable experience and sharing our passion for rediscovery, empowerment and connection, hasn’t changed.
We don’t yet know how soon we will be hosting guests again – but we are ready to share the procedures that will be in place when that time comes.
The well-being and safety of our guests, employees and their families, our partners and community is our top priority. In accordance with public health guidelines, we are taking the following steps to ensure we are providing a safe environment for everyone:
- Our team members are asked to self-screen before coming to work, and stay home if unwell.
- We have implemented additional sanitization measures and have trained all team members on preventative steps to ensure the safety and well-being of customers, including the proper use of personal protective equipment, routine hand washing, and frequently cleaning and disinfecting washrooms and all commonly used surfaces and items.
- Hand sanitizer will made be available in all spaces for guests and staff to use.
As well, we wish to acknowledge that the Edge has long been a home for off-the-grid, private, small group experiences and that will not change. All visiting groups moving forward will be within the occupancy levels mandated by the government and health officials, and we will take these steps to ensure safety within those small groups:
- We host only one small group retreat experience at a time, and do not host individual guests for overnight stays like other accommodators. This ensures visitors joining scheduled retreats and pre-formed groups will benefit from the privacy of the Edge, and will not come into contact with other visitors during their stay (except those attending the same retreat), while giving us the opportunity to fully clean & sanitize all spaces between groups.
- We’re adding more flexibility to our liberal cancellation policy, allowing groups to adjust their numbers at the last minute to ensure everyone who comes is healthy. We ask that visitors self-screen before their arrival and cancel/postpone their visit with no penalty if unwell.
- In programming, we will consider safety a top priority and may evolve use of spaces like our sauna and building entryways to help participants keep physical distance a priority. All team members will be trained on how to maintain proper physical distancing.
While we do our best and risks are limited due to our private location, small-group focus, and attention to cleaning, any location where people are present provides an inherent risk of exposure to COVID-19 (and other infections) and no business can guarantee that you will not be exposed during your visit.
May 14 – Update
We’re not out of the woods yet. While Ontario is slowly opening up, it remains unclear when it will be time to gather again in small groups.
Many of our team have actually been very busy working independently through this experience – we’ve been deep dreaming, writing, meeting over zoom, and redeveloping our website.
At this time the following “upcoming retreats” have been canceled/postponed/:
- iRest Retreat with Zen Muskoka: May 22 – 24
- Transformational Facilitation in the Way of the Circle: June 5 – 7
- Escape the City with Flock Social Club: June 11 – 14
- Thunder Wings Gathering: June 19 – 21 (evolved to Zoom call)
- Quest for Balance: July 2 – 5 (postponed to 2021)
- Heart Blossom July 17 – 19 (with high hopes, moved to July 31 – August 2, 2020)
- The Breasties Retreat July 24 – 26 (postponed to 2021)
- The Breasties Retreat July 31 – August 2 (postponed to 2021)
Rest assured, those who choose to register for Heart Blossom will receive full refunds in the event it is canceled, and we have temporarily expanded our deposit policy to be more flexible in the case you need to cancel your attendance due to health or concerns over COVID.
August & Beyond
We have high hopes that our August line-up of retreats, and beyond, will be able to run. We have been in touch with retreat planners & partners about increased flexibility for these programs.
When it is again safe to run retreats we will be expanding our already-robust cleaning processes to ensure the highest degree of safety for all attendees. Safety is one of our core values at the Edge, and the safety of our guests and team remains a priority.
We have been reviewing the leading global protocols from the World Travel & Tourism Council and the Event Safety Alliance Reopening Guide. The nature of retreats is that participants will come into contact only with a small group of fellow participants and our team – and we are looking at how we can create more safety and assurance within this group.
When it is time to reopen, we will be able to share more about the practices that will help provide the level of safety we wish to provide.
We wish you well!
April 2 – Update
Like many businesses, in mid-March the Edge temporarily closed our doors to support physical distancing measures. We have been taking this time to plant the seeds of new dreams. ♥️
Our Spring lineup of retreats has been cancelled/postponed and full refunds have been offered, for retreats including:
- Heart Flow
- Spring Into Summer
- iRest Retreat with Zen Muskoka
Retreat attendees and retreat planners with plans later this summer will be contacted via email about more flexible deposit policies, so that they can make the best decisions for their health and wellbeing.
We look forward to the day when it is again safe to gather in small groups – and in the meantime we are grateful for the time at home to dream and rest. What new dream seeds are you planting? 💭🌱