Keynote Presentations

Transformative Keynotes and Symposiums with Todd Lucier are engaging and experiential.

Be prepared to do more than sit back and listen. Attendees are inspired to take personal responsibility for bringing more joy, innovation, productivity and quality to all areas of their lives.

Meet Todd

Keynote:  This Extra-Ordinary Life

Learn Five Steps to achieve your goals and deliver extraordinary customer experiences.

Be extraordinary: worthy of notice or attention, remarkable, exceptional, conspicuous, uncommon.

  • Smile: Inspire your team to do their best and work together to achieve extraordinary results.
  • Decide: Identify your untapped assets in people, locations, experiences and products.
  • Focus: Use the power of habit to focus on productive processes and eliminate time-wasting behaviours.
  • Learn: You are not your failures, you are the implementation of strategies to ensure continuous improvement.
  • Celebrate.

Keynote:  Insight Leadership

Retrain your brain for extra-ordinary insight.  Discover personal habits that awaken your creative genius and apply strategies to inspire high performing teams that are quality driven, creative, and productive.

  • Learn to use symbols, words and actions that inspire you and your team.
  • Find new opportunities when facing adversity and discover a process for continual improvement.
  • Identify under-utilized assets and ways they can be better used to benefit your customers

Keynote:  Leading High Performing Teams

Learn to set the stage for extra-ordinary performance to create teams that are more productive, more creative and innovative, more resilient (better able to handle adversity), and deliver higher quality,

Learn Essential Extra-ordinary leadership Principles.

  • Foster Team Insight to build productive, creative, high performing teams.
  • Master meetings with Compass Conversations that keep everyone focused on listening and contributing in meaningful ways.
  • Overcome active resistance to change with powerful, but simple techniques that foster innovation and squelch intransigence.
  • Use social physics to hire the right people to break down barriers and go beyond the walls to reveal the possibilities and promise of weak links.
  • Paint a picture together of your ideal customers to inspire everyone to be involved understanding your benefits for attracting these markets.
  • Culture Club: Creating a supportive team atmosphere
  • Learn ways to inspire your team to boost performance.

Keynote:  Delivering EPIC Guest Experiences

Learn to set the stage for meaningful, memorable visitor experiences and guest encounters by tapping into under-utilized resources to deliver authentic visitor experiences no-one can compete with or copy,

Learn What Makes Travellers say, “Wow.”

  • The four aspects of guest experience that are guaranteed to create memories.
  • Seven principles for creating guest encounters that surprise, delight and exceed expectation.
  • The Ex Factor: Learn a simple strategy for thinking outside the box to deliver extraordinary visitor experiences.
  • Your authenticity can’t be copied.
  • Expanding the depth and breadth of the visitor economy.

Recent Keynotes & Workshops:

  • The Experiential Travel Design Pyramid: Stepping up to Experience
  • Expanding Your Rural Visitor Economy: Tapping into community culture to build a resilient, deeply connected visitor economy in rural communities.
  • This Extra-ordinary Life: The quest to make a difference in the face of environmental challenges.
  • The Ex-Factor: 7 Essentials for Creating Incomparable Visitor Experiences
  • IGNITE: Experiential Tourism Training for Rural Communities
  • Understanding Traveller Desires: You and Your Most Valued Guest
  • The Price is Right: Keys to Pricing Experiences

Ready to book?

Contact us at 888 383 8320 ext 2 or [email protected] to tell us about your event & request a proposal package.